This Privacy Policy explains how SEVENTHREE LLC ("SEVENTHREE LLC," "SEVEN:THREE," "we," "us") collects, uses, and shares information when you use our website, applications, and services (collectively, the "Service"). SEVENTHREE LLC is the data controller for the personal information described in this policy. By using the Service you agree to the practices described here. Questions? Email hello@seventhree.ai.
1. Who we are
SEVENTHREE LLC is based in the United States. We operate the pre-publish intelligence platform available at seventhree.ai.
2. Information we collect
- Account information. Name, email, profile image, and authentication identifiers (e.g. via Google sign-in).
- YouTube channel data. When you connect your channel we access channel metadata, video metadata, captions, and analytics through the YouTube API Services.
- Uploaded media. Videos and assets you upload for analysis or rendering.
- Usage data. Pages viewed, features used, device and browser metadata, IP address, and error diagnostics.
- Communications. Messages you send to support and survey responses.
Payment information (card details, billing address, transaction history) is collected and processed directly by our Merchant of Record, Paddle, when you subscribe. We receive only your subscription status, plan, and billing period — we never see or store your full card number.
3. How we use information
- Create and manage your account and subscription.
- Deliver, operate, and improve the Service.
- Generate predictive analysis, recommended edits, and render outputs.
- Publish content to your YouTube channel when you explicitly initiate publishing.
- Communicate with you about your account, billing, and updates.
- Detect abuse, fraud, and security incidents.
- Improve our models using aggregated, de-identified data only. We do not train foundation models on your raw video content.
We process your information on the following legal bases: performance of our contract with you (providing the Service and managing your subscription), our legitimate interests (security, fraud prevention, product improvement), your consent (where required, such as connecting your YouTube channel), and legal obligations (tax and accounting records).
4. YouTube API Services
SEVEN:THREE uses YouTube API Services. Your use of those features is also subject to the YouTube Terms of Service and the Google Privacy Policy. You can revoke SEVEN:THREE's access to your Google account at any time at myaccount.google.com/permissions. See our YouTube API Disclosure for the full list of scopes we request and why.
5. AI processing
To generate predictions and recommended edits, we send transcripts, frame samples, and metadata to AI providers including Google (Gemini). These providers process the data on our behalf and do not use it to train their public models. We do not sell your content.
6. Sharing & subprocessors
We share information only with the service providers required to operate SEVEN:THREE:
- Paddle — our Merchant of Record, for the sale of subscriptions, payment processing, tax compliance, invoicing, and subscription management.
- Lovable Cloud / Supabase / Amazon S3 — database, authentication, file storage.
- Google (YouTube + Gemini APIs) — channel data and AI inference.
- Cloudflare — hosting, edge compute, and DDoS protection.
- Railway — video rendering compute.
We may also share information with professional advisers (legal, accounting) and with authorities where required by law. We do not sell or rent personal information. We may disclose information to protect the rights and safety of users and the public.
7. Data retention & deletion
We keep account and project data while your account is active and for a reasonable period afterward for backup, legal, and audit purposes. Billing and transaction records are retained as required by tax and accounting law. When data is no longer needed it is deleted or anonymised. You can request deletion of your account and associated data at any time by emailing hello@seventhree.ai.
8. Security
We use TLS in transit, encryption at rest where supported by our providers, row-level authorization on application data, and scoped OAuth tokens for third-party integrations. No system is perfectly secure — we work to reduce risk and respond quickly to incidents.
9. Your rights
Depending on where you live, you may have rights to access, correct, export, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. If you are in the EEA or UK, you also have the right to lodge a complaint with your supervisory authority; we respond to verified requests within one month. Contact us at hello@seventhree.ai to exercise these rights.
10. Cookies
We use cookies and similar storage to keep you signed in and remember preferences. See our Cookie Policy for details.
11. Children's privacy
The Service is not directed to anyone under 16. We do not knowingly collect information from children.
12. Changes & contact
We may update this policy as the Service evolves. Material changes will be highlighted at the top of this page. Contact: SEVENTHREE LLC · hello@seventhree.ai.
